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In keeping with our practicing of maintaining technology practices that benefit our clients, Jean M. Mahserjian,
Esq. PC has developed a Client Extranet. Each client will receive advance
notification prior to their case being added to the Extranet.
In simple terms, a Client Extranet is an online, always available contact and
case management tool for clients. We will use the Extranet to allow clients
24/7 online access to the following:
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all case documents generated by our office;
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all case documents received from other sources, including correspondence,
notices, completed forms, motions, decisions and orders, and final judgments;
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an online collaboration tool to allow client comment on and revision of documents
that are being processed for the client.
Our Extranet will generate email
notifications to our clients each time a new document or comment is posted to their file.
It will also generate email notification to all of our office staff assigned to
the client's case when the client posts a new document or comment to the
Extranet.
Our extranet will link to forms that clients fill out during the course of our
representation. Filling out this information online will result in saved
time and billings by avoiding office conferences to complete those tasks.
We will always, however, remain available for office conferences whenever a
client so desires.
Using an Extranet will enable our office to pass on significant savings by
avoiding photocopying and postage
expenses that are currently billed to our clients as disbursements. It
should also result in a reduction in client legal fees for telephone calls with
attorneys and paralegals in our office. Those communication charges can
significantly increase legal costs. We are thus very pleased with the
potential ability to reduce those expenses with an Extranet.
We recognize that an Extranet will not be appropriate for all of our clients.
Every client will have the opportunity to opt out of the Extranet.
We maintain the highest standards for computer
security in our office and on our network systems. Our Extranet will
include a Deluxe Security Certificate, and all documentation sent to and
received from the extranet will be encrypted.
In addition, each client will be able to access the Extranet only with their
link and their password.
If a client provides access to their Extranet to third parties, they will risk the
dissemination of their sensitive case information as well as the breach of
attorney client confidentiality. Accordingly, we request that no access be
provided to the Extranet by the client to any third party.
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